Effective Date: 22 May 2025

Welcome to Kenjaai.com. These Terms & Conditions govern your access to and use of our website, digital learning platform, language training services, educational content, downloadable resources, and related services. By accessing or using this website, you agree to comply with these terms. If you do not agree with any part of these Terms, please discontinue the use of the website immediately.

1. Introduction

Kenjaai.com is an educational and digital learning platform providing online language learning programs, digital courses, training modules, educational resources, and related services for students, professionals, and learners worldwide.

The platform may include:

• Online language learning courses

• Live and recorded classes

• Digital educational content

• Study materials and downloadable resources

• Practice tests and assessments

• Certification-based learning programs

• Community discussions and support resources

All services provided through the website are subject to these Terms & Conditions.

2. User Eligibility

By using this website, you confirm that:

• You are at least 18 years old, or using the platform under parental/guardian supervision.

• You are legally capable of entering into a binding agreement.

• All information provided by you is accurate and up to date.

Kenjaai.com reserves the right to suspend or terminate accounts providing false, misleading, or incomplete information.

3. Account Registration

Certain features of the website may require account registration. Users are responsible for:

• Maintaining confidentiality of login credentials

• Restricting unauthorized access to their account

• Ensuring the security of devices used to access the platform

Users are solely responsible for activities conducted under their account.

4. Course Access & Usage

All purchased courses, training materials, and resources are intended solely for personal educational use.

Users shall not:

• Share login credentials with others

• Resell or redistribute course content

• Record or reproduce live classes without written permission

• Upload platform materials to external websites or social media

• Use the content for commercial training purposes without authorization

Violation of these terms may result in account suspension without refund.

5. Intellectual Property Rights

All content available on Kenjaai.com including:

• Videos

• Graphics

• Logos

• Course structures

• PDFs

• Website design

• Audio content

• Branding elements

• Educational materials

are the intellectual property of Kenjaai.com and protected under applicable copyright and intellectual property laws.

Unauthorized copying, reproduction, modification, or distribution is strictly prohibited.

6. Payments & Billing

Payments made through the website are processed using secure third-party payment gateways.

By making a payment, users agree that:

• They are authorized to use the selected payment method.

• All billing details provided are accurate.

• Pricing may change without prior notice.

Certain payment methods may require additional verification as per banking and compliance requirements.

7. Refund Policy

Refund eligibility depends upon the type of course or service purchased.

Refunds may not be applicable in the following situations:

• Course accessed substantially

• Downloadable materials already delivered

• Live batches already commenced

• Violation of platform usage policies

Refund requests, if eligible, must be submitted within the specified refund period mentioned on the respective course page.

8. User Conduct

Users agree not to:

• Post abusive, offensive, defamatory, or unlawful content

• Attempt unauthorized access to the platform

• Introduce malware, viruses, or harmful code

• Disrupt website functionality

• Harass instructors, students, or support staff

Kenjaai.com reserves the right to remove content or terminate access without prior notice.

9. Educational Disclaimer

Kenjaai.com provides educational and informational services only.

We do not guarantee:

• Job placement

• Language proficiency certification approval

• Visa approval

• Examination success

• Employment opportunities

Individual learning outcomes may vary based on effort, consistency, and prior knowledge.

10. Third-Party Services

The website may contain links or integrations with third-party services including:

• Payment gateways

• Video conferencing platforms

• Social media platforms

• External educational resources

Kenjaai.com is not responsible for third-party policies, availability, or content.

11. Technical Interruptions

While we strive to provide uninterrupted services, we do not guarantee continuous website availability.

Services may occasionally be affected by:

• Server maintenance

• Internet disruptions

• Software updates

• Third-party service outages

• Technical failures beyond our control

Kenjaai.com shall not be held liable for temporary interruptions.

12. Privacy & Data Usage

User information collected through the platform is handled according to our Privacy Policy.

By using the website, users consent to:

• Collection of necessary account information

• Communication regarding courses and services

• Storage of educational progress and transaction records

Sensitive payment information is processed through secure third-party providers.

13. Limitation of Liability

Kenjaai.com, including its management, educational collaborators, trainers, technical staff, support personnel, operational associates, and digital administration representatives such as Manisha Trivedi (Proprietor Digital Wing), shall not be held responsible for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the platform, educational services, digital resources, third-party integrations, or online learning systems. This includes, but is not limited to, learning outcome expectations, examination performance, certification approvals, internet disruptions, temporary technical failures, server downtime, payment gateway interruptions, unauthorized account access due to user negligence, loss of data caused by external systems, or delays resulting from circumstances beyond reasonable operational control.

Users acknowledge that online learning and digital services may occasionally experience interruptions due to maintenance activities, software updates, infrastructure limitations, or third-party service dependencies. While Kenjaai.com continuously works to maintain platform quality, security, and service reliability, no guarantee is provided regarding uninterrupted availability, complete accuracy of content, or suitability for a particular purpose.

By accessing and using this platform, users agree that they are doing so voluntarily and at their own discretion and responsibility. Users further understand that educational progress, language proficiency, examination success, employment opportunities, or business outcomes may vary individually depending upon personal effort, consistency, prior knowledge, and external factors beyond the platform’s control.

14. Modification of Services

Kenjaai.com reserves the right to:

• Modify course structures

• Update pricing

• Add or remove services

• Revise platform features

• Update these Terms & Conditions

Changes become effective immediately upon publication on the website.

15. Termination of Access

We reserve the right to suspend or terminate user access without prior notice for:

• Violation of these Terms

• Fraudulent activity

• Misuse of educational content

• Harmful behavior affecting platform integrity

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising shall be subject to the jurisdiction of the competent courts applicable to the operational jurisdiction of Kenjaai.com.

17. Contact Information

For support, legal concerns, payment-related queries, or policy clarification, users may contact us through the official communication channels provided on the website.

By continuing to use Kenjaai.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.